Taxpayer Experience Office

In 2022, the Division of Taxation established its Taxpayer Experience Office and appointed a Taxpayer Experience Liaison.  The goal of the Taxpayer Experience Office is to continue the Division’s efforts to educate the taxpayer community and to address taxpayers’ needs in order to enhance voluntary compliance with the state’s tax obligations. 

The Taxpayer Experience Office houses a dedicated taxpayer experience team that includes Leo Lebeuf as the Taxpayer Experience Liaison.  This team has engaged in numerous outreach efforts to taxpayers, tax professionals, and industry groups to enhance the accessibility of the helpful information available to these groups, as well as working diligently behind-the-scenes to continually update processes to focus on the taxpayer experience.
 

Official announcement regarding the launch of the Taxpayer Experience Office


Division of Taxation Organizational Chart

RI Division of Taxation Organizational Chart

Outreach and Useful Materials

            Profiles

Calendar Events/Upcoming Events

December 13th 
MA Tax School Session 2
Virtual

January 4, 2024
RI/MA Chapter of NATP
Southbridge Hotel and Conference Center

January 9, 2024
RIAPA Annual Presentation
Chelo’s Warwick

January 4, 2023:
RIAPA Annual Presentation
Chelo's Warwick

January 5, 2023:
MA/RI Chapter of NATP
Southbridge Hotel and Conference Center

January 18, 2023:
CPA Society Annual Presentation
Virtual

January 24, 2023:
RIBBA
Virtual

January 25, 2023:
RI Tax Collectors
Richard's Pub, East Greenwich

February 1, 2023:
RI Food Council - Small Crop Farmers
Virtual

February 8, 2023:
RI Food Council - Small Crop Farmers
Virtual

February 16, 2023:
Hope & Main Workshop
Virtual

February 28, 2023:
Hispanic Chamber of Commerce
Virtual

March 04, 2023:
Fourth Annual Hobby to Business Summit
Virtual

March 15, 2023:
Hispanic Chamber of Commerce Business Owner Connection
5:00 pm - 8:00 pm
The Guild - 461 Main St, Pawtucket, RI 02860

March 27, 2023:
RIBBA
6:00 pm - 8:00 pm
Biz Bodega - 229 Manton St, Providence, RI 02909

June 15, 2023:
Rhode to Success: Business Edition
Farm Fresh - 10 Sims Ave Unit 103, Providence, RI 02909

September 22, 2023:
Rhode Island Town and City Clerk's Association Quarterly Meeting
Cucina Rustica - 555 Atwood Ave, Cranston, RI 02920

September 14-15th
Operation Stand Down
Operation Stand Down - 1010 Hartford Ave, Johnston, RI 02919

October 12th
CPE Associates
Rhode Island College

November 1st
SMLLC Workshop hosted by RI Department of State
Virtual

November 8th
Connecticut Society of CPAs
Virtual

November 27th
MA Tax School Session 1
Virtual

November 29th
Resource Fair for Businesses of Northern Rhode Island
Woonsocket Education Center

November 30th
Registration
Division of Taxation Seminar for Tax Preparers
Community College of Rhode Island Newport Campus

December 7th
Registration
Division of Taxation Seminar for Tax Preparers
Community College of Rhode Island Warwick Campus

August 24, 2022:
CPA Society Tax Committee
40 Sharpe Drive, Cranston

September 14, 2022:
RIAPA Leadership
100 Metro Center Boulevard, Warwick

October 6, 2022:
CPE Associates
Rhode Island College

October 19, 2022:
Presentation to RIAPA
Chelo's, Warwick

November 2, 2022:
CT CPA Society
Education Center in Rocky Hill, CT or Virtual Option

December 2, 2022
CCRI Presentation
Newport Campus

December 9, 2022:
CCRI Presentation
Warwick Campus

December 29, 2022:
RIAPA Annual Presentation
Chelo's, Warwick


Contact Us

Taxpayer Experience Office
Email:   Taxpayer.Experience@tax.ri.gov
Phone:  401.574.8983
 

Find specific Tax Sections contact information on our Contact Us page.