Taxpayer Experience Office

In 2022, the Division of Taxation established its Taxpayer Experience Office and appointed a Taxpayer Experience Liaison.  The goal of the Taxpayer Experience Office is to continue the Division’s efforts to educate the taxpayer community and to address taxpayers’ needs in order to enhance voluntary compliance with the state’s tax obligations. 

The Taxpayer Experience Office houses a dedicated taxpayer experience team that includes Leo Lebeuf as the Taxpayer Experience Liaison.  This team has engaged in numerous outreach efforts to taxpayers, tax professionals, and industry groups to enhance the accessibility of the helpful information available to these groups, as well as working diligently behind-the-scenes to continually update processes to focus on the taxpayer experience.

 

Official announcement regarding the launch of the Taxpayer Experience Office



Division of Taxation Organizational Chart

RI Division of Taxation Organizational Chart

Outreach and Useful Materials

            Profiles

Calendar Events/Upcoming Events

April 8, 2024
Tax Compliance Day
RI Department of Labor and Training 
1511 Pontiac Avenue, Building 73, 
Cranston, RI 02920

Click here to register for this event.

There are No Upcoming Events at this Time.

January 4, 2024
RI/MA Chapter of NATP
Southbridge Hotel and Conference Center

January 9, 2024
RIAPA Annual Presentation
Chelo’s Warwick

January 4, 2023:

RIAPA Annual Presentation

Chelo's Warwick

January 5, 2023:

MA/RI Chapter of NATP

Southbridge Hotel and Conference Center

January 18, 2023:

CPA Society Annual Presentation

Virtual

January 24, 2023:

RIBBA

Virtual

January 25, 2023:

RI Tax Collectors

Richard's Pub, East Greenwich

February 1, 2023:

RI Food Council - Small Crop Farmers

Virtual



February 8, 2023:

RI Food Council - Small Crop Farmers

Virtual

February 16, 2023:

Hope & Main Workshop

Virtual

February 28, 2023:

Hispanic Chamber of Commerce

Virtual

March 04, 2023:

Fourth Annual Hobby to Business Summit

Virtual

March 15, 2023:

Hispanic Chamber of Commerce Business Owner Connection

5:00 pm - 8:00 pm

The Guild - 461 Main St, Pawtucket, RI 02860

March 27, 2023:

RIBBA

6:00 pm - 8:00 pm

Biz Bodega - 229 Manton St, Providence, RI 02909



June 15, 2023:

Rhode to Success: Business Edition

Farm Fresh - 10 Sims Ave Unit 103, Providence, RI 02909

September 22, 2023:

Rhode Island Town and City Clerk's Association Quarterly Meeting

Cucina Rustica - 555 Atwood Ave, Cranston, RI 02920

September 14-15th

Operation Stand Down

Operation Stand Down - 1010 Hartford Ave, Johnston, RI 02919

October 12th

CPE Associates

Rhode Island College

November 1st

SMLLC Workshop hosted by RI Department of State

Virtual

November 8th

Connecticut Society of CPAs

Virtual

November 27th

MA Tax School Session 1

Virtual

November 29th

Resource Fair for Businesses of Northern Rhode Island

Woonsocket Education Center

November 30th

Division of Taxation Seminar for Tax Preparers

Community College of Rhode Island Newport Campus

December 7th

Division of Taxation Seminar for Tax Preparers

Community College of Rhode Island Warwick Campus

December 13th 

MA Tax School Session 2

Virtual

August 24, 2022:

CPA Society Tax Committee

40 Sharpe Drive, Cranston



September 14, 2022:

RIAPA Leadership

100 Metro Center Boulevard, Warwick



October 6, 2022:

CPE Associates

Rhode Island College



October 19, 2022:

Presentation to RIAPA

Chelo's, Warwick



November 2, 2022:

CT CPA Society

Education Center in Rocky Hill, CT or Virtual Option



December 2, 2022

CCRI Presentation

Newport Campus



December 9, 2022:

CCRI Presentation

Warwick Campus



December 29, 2022:

RIAPA Annual Presentation

Chelo's, Warwick



Contact Us

Taxpayer Experience Office

Email:   Taxpayer.Experience@tax.ri.gov

Phone:  401.574.8983

 

Find specific Tax Sections contact information on our Contact Us page.